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‎05-19-2021 07:16 AM

HP Recommended
Product: 1CB62ET
Operating System: Microsoft Windows 10 (64-bit)

As soon as I connect my known good 90w power supply to the PC I get a cycle of 6x long beeps \ red LEDs followed by 3x short beeps \ white LEDs
All the information I have found only goes up to 5x long beeps \ red LEDs.

Can anyone point me in the right direction as to what the issue might be please?

3 REPLIES 3

‎05-19-2021 05:18 PM

HP Recommended

HP calls those tones "beep codes".

 

See https://support.hp.com/us-en/search?q=hp%20beep%20codes&filter=-1&origin=pdp

 

and try to find your model.

 

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‎05-20-2021 01:08 AM

HP Recommended

When I try and open the link I get an 'access denied' message.

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‎05-20-2021 01:28 AM

HP Recommended

Weird.

 

Instead, access: https://support.hp.com/us-en

 

Scroll down the page to the "Search our knowledge library" section, and enter "boot codes" in the input area.

 

HP must have prevented "deep-linking" on their web-site to that "search-results" page that I specified.

 

 

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