HP Envy 2Recline 27 - k150

[Ninamg7]

my compuer starts up but will not boot. II'e triedd the bios reset, removed memory cards and hard ddrive per troubleeshooting and still nnothing but a fan running.  I even  ran an HIto y tlevision to see if it was the mnitor....  HELP?

[WAWood · Accepted solution]

@Ninamg7 

HP All-in-Ones are basically BIG laptops -- and like laptops, there's not much you can do when it stops working.

You should at least try to run diagnostics:

1) Press the Esc key repeatedly while rebooting

2) You should eventually see the HP Startup Menu

3) When that appears, select the option to run diagnostics

Report back here what that finds.