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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
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Windows 11 Support Center.
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- HP Envy 2Recline 27 - k150
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06-25-2019 04:56 PM
my compuer starts up but will not boot. II'e triedd the bios reset, removed memory cards and hard ddrive per troubleeshooting and still nnothing but a fan running. I even ran an HIto y tlevision to see if it was the mnitor.... HELP?
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Accepted Solutions
06-25-2019 05:37 PM
HP All-in-Ones are basically BIG laptops -- and like laptops, there's not much you can do when it stops working.
You should at least try to run diagnostics:
1) Press the Esc key repeatedly while rebooting
2) You should eventually see the HP Startup Menu
3) When that appears, select the option to run diagnostics
Report back here what that finds.
I am a volunteer and I do not work for, nor represent, HP
06-25-2019 05:37 PM
HP All-in-Ones are basically BIG laptops -- and like laptops, there's not much you can do when it stops working.
You should at least try to run diagnostics:
1) Press the Esc key repeatedly while rebooting
2) You should eventually see the HP Startup Menu
3) When that appears, select the option to run diagnostics
Report back here what that finds.
I am a volunteer and I do not work for, nor represent, HP
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