cancel
Showing results for 
Search instead for 
Did you mean: 
Ninamg7
New member
1 0 0 0
Message 1 of 2
183
Flag Post

Solved!

HP Envy 2Recline 27 - k150

HP Recommended
Hp Envy Recline 227 - k150 AIO
Microsoft Windows 10 (32-bit)

my compuer starts up but will not boot. II'e triedd the bios reset, removed memory cards and hard ddrive per troubleeshooting and still nnothing but a fan running.  I even  ran an HIto y tlevision to see if it was the mnitor....  HELP?

1 REPLY 1
WAWood
Level 16
Level 16
30,925 30,832 2,818 6,793
Message 2 of 2
Flag Post
HP Recommended

@Ninamg7 

HP All-in-Ones are basically BIG laptops -- and like laptops, there's not much you can do when it stops working.

 

You should at least try to run diagnostics:

1) Press the Esc key repeatedly while rebooting

2) You should eventually see the HP Startup Menu

3) When that appears, select the option to run diagnostics

 

Report back here what that finds.

***If my post helped, click the thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation