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Ninamg7
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Message 1 of 2
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Solved!

HP Envy 2Recline 27 - k150

HP Recommended
Hp Envy Recline 227 - k150 AIO
Microsoft Windows 10 (32-bit)

my compuer starts up but will not boot. II'e triedd the bios reset, removed memory cards and hard ddrive per troubleeshooting and still nnothing but a fan running.  I even  ran an HIto y tlevision to see if it was the mnitor....  HELP?

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WAWood
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Message 2 of 2
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HP Recommended

@Ninamg7 

HP All-in-Ones are basically BIG laptops -- and like laptops, there's not much you can do when it stops working.

 

You should at least try to run diagnostics:

1) Press the Esc key repeatedly while rebooting

2) You should eventually see the HP Startup Menu

3) When that appears, select the option to run diagnostics

 

Report back here what that finds.



I am a volunteer and I do not work for, nor represent, HP

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WAWood
Level 16
Level 16
34,852 24,531 3,145 7,830
Message 2 of 2
Flag Post
HP Recommended

@Ninamg7 

HP All-in-Ones are basically BIG laptops -- and like laptops, there's not much you can do when it stops working.

 

You should at least try to run diagnostics:

1) Press the Esc key repeatedly while rebooting

2) You should eventually see the HP Startup Menu

3) When that appears, select the option to run diagnostics

 

Report back here what that finds.



I am a volunteer and I do not work for, nor represent, HP
Was this reply helpful? Yes No
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