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‎10-23-2023 11:10 AM

HP Recommended
Product: HP ENVY x360 Laptop - 15m-ed0013dx

My HP Envy 360 laptop worked just fine last night. This morning when going to boot it up, it doesn’t turn on. When I hold the power button for a couple seconds, the light on the button comes on for a few seconds then turns off. The screen does nothing. I tried keeping it on the charger for a little but it did not help anything. I’ve tried hard resetting it as well but it did not work. The charging light comes on when it is plugged in. 

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