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HP Envy ALL IN ONE will not start

HP Envy All-In-One 24-n014 (touch)
Microsoft Windows XP

Computer won’t turn on at all. Only LED working is at the back power connection when cord is plugged in. Followed all troubleshooting processes with no luck. Computer purchased Sept 2016. HP will not provide a representative without payment. Help!

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HP Envy ALL IN ONE will not start

@Vanburton1

Thank you for posting on HP Forums,

Echo_Lake is at your service.

 

I understand you are in need of support,

And to help you out, I'm sending out a Private message to assist you with the next course of action,

 

Please check your Private message icon on the upper right corner of your HP Forums profile

Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage

ECHO_LAKE
I am an HP Employee

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