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HP Recommended
HP Envy Desktop
Microsoft Windows 10 (64-bit)

The thread covering the freezing issues seems to have been lock due to inactivity. 

HP Envy TE01-1177c bought at Costco last fall.

Has anyone else tried installing the new BIOS F.23 Rev. A released on 01/18/2021? The fixes lists hangs when playing audio or video. I just installed it yesterday and so far so good, no freezing yet. Just curious about others who had been posting about this problem.

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HP Recommended

@eeh830
Thank you for posting on HP Support Community.

 

I am glad to know that you managed to install the newly released BIOS without any issue. Please reach out again for any further assistance.

Have a nice day ahead.

ECHO_LAKE
I am an HP Employee

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