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‎11-20-2024 07:48 AM

HP Recommended
Product: HP ENVY Desktop PC TE02-0000i (3Y3Q8AV)
Operating System: Microsoft Windows 11

HP Envy desktop TE02-0xxx over heats in sleep mode wont wake up

Category:
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1 REPLY 1

‎11-20-2024 09:38 AM

HP Recommended

Greetings @DCarolan 

 

Welcome to the HP Forum.

 

This is unusual behavior. Components would be in a low power state when the PC is sleeping.

 

What leads you to believe the PC is over heating in sleep mode?

 

Did you change any settings in: Power Options or Device Manager?

 

A wake from sleep problem could also be caused by a power supply problem, the MB or components connected to the MB, low level hardware drivers, and possible extreme system file corruption.

 

Regards

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