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Message 1 of 3
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HP Error

HP Recommended
p6-2317c PC
Microsoft Windows 8 (32-bit)

So I got on to my PC one morning, andit started this loop of the "blue screen of death" saying that my registry files are missing or something is wrong with them. Sowhat I did was look up the error code online and I got nothing. I don't have the code anymore but i turned off the PC and waited till the next day. So the next day passed and I turned on the PC. It shows a black screen saying "ERROR: No boot disk has been detected or the disk has failed." I don't know what this means but I'm guessing the boot disk is broken, whatever that is. I don't know what couldv'e gone wrong since I didn't do anything to the PC. I tried clicking some buttons on the keyboard but it just shows up the same error everytime filling up the screen with the same error. Please someone help me I don't know what to do. The PC was running Windows 8 and i updated it to Windows 8.1 then the blue screen started the next morning so maybe it was that..? PC Specs are 8 GB RAM (one stick) 1TB hard drive, "Next Gen AMD A6-5400k Accelerated Processor", AMD Radeon HD 7540D Graphics, and Windows 8. Bought in 2012

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Message 2 of 3
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HP Recommended


Welcome to the forum.

I am not a HP employee.


It sounds like your HDD has failed. HDDs have moving parts inside and tend to fail over time. You will have to buy a new HDD.


Your PC has a 1 TB HDD. You can get any current 1 TB HDD available for sale. You can also get a 1 TB SATA SSD drive if you want to give your PC a performance boost. HP recovery media will abort if you purchase any storage device having less than 1 TB of free space.


Do you regularly backup important data to external media? The current HDD may be unreadable at this time.


Did you make HP Factory Recovery DVD discs after purchasing the PC?


You can buy HP Recovery media at this HP Support site (Link). Click on "Order Recovery Media. Select your product number. Follow prompts to order the discs.


I would suggest you order the HP Recovery disc if you did not make a recovery disc set.


You might want to have a reputable, local PC tech: install the new HDD or SSD and recover the HP factory image to the new drive if you are not comfortable doing this. So you would have to get the HP factory recovery media before you replace the HDD.





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Message 3 of 3
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HP Recommended

First:- Turn off the computer, press and hold the PWR button for 4 seconds.

Then - Leave only keyboard and mouse connected, disconnect all externally connected
devices such as Docking Station, USB storage devices, displays, and printers.
Unplug the AC adapter from the computer.

Next - Press and Hold the Power button for 15 seconds to Hard Reset.
Rinse and Repeat

AND - Power on your PC, press Esc (repeatedly), then F2 at the prompt.
Choose System Tests (Fast Test does a 4 minute hardware check).


This First part only works when a valid Recovery Partition is enabled.

If it displays an error message then move onto the Second part,
OR if you have data you wish to try and save using the XCOPY command.
Then create your own Repair/Recovery/Rebuild/Re-install media or buy a set from HP.

Turn off the computer.

Disconnect all connected devices and cables, Media Drives, USB drives, printers, & faxes.
Remove media from internal drives, and remove any recently added internal hardware.
Do not disconnect the monitor, keyboard, mouse, or power cord.

Turn on the computer and repeatedly press the F11 key, about once every second,
until the Choose an option screen is displayed, and then continue.

On the Choose an Option screen, click Troubleshoot, and work your way through the screens.

Second Part:-
This may require another PC. Find and Download your .iso from…
(You will need a NON_OEM key for W7;
W8.x and W10 should activate automagically from their embedded licence key.)

For when it’s a NON MS OS ( iOS / Linux ) creating the install media.

A 3rd party site like…

Expand/Extract/Burn the iso Image onto a DVD/USB as needed.
Microsoft’s Creator Tool will make the required DVD or USB.

Even though it has NO actual HP software/drivers included, you may be able to
XCOPY the C:\Users\* area onto a ‘large’ USB stick, via the Command Prompt.

You’ll need to try various drive letters; D:..-..Z: until it’s matched - could be G; mine’s S:

C:\>XCOPY C:\Users\* S:\ /e /i /h (then files like those 3 listed below get copied over)

C:\Users\All Users\agent.1509128044.bdinstall.bin
C:\Users\All Users\HP Deskjet 2540 series\Help\flash\zoom.swf

Then you can try System Recovery Options / Advanced Options shown in the screenshots.
W8 Repair.pngRecovery Reinstall.png
NB:- W7 Try running a Startup Repair more than once for a full fix.
NB: - W10 Begin with the Automatic Repair, then Startup Settings etc.

From either the C:\ or the X:\ prompt try the following

cd boot
bootrec /FixMBR
bootrec /FixBoot
bootrec /RebuildBCD

If the above FAILS then please try:-

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