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- HP Community
- Desktops
- Desktop Boot and Lockup
- HP OMEN don't start - 3 long BEEPS followed by 3 short BEEPS
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08-29-2019 09:47 AM
Hello dear community,
I have a 6 months old HP OMEN for gaming. Worked fine until it stopped and it did not start anymore.
It powers up, fans start, lights are on. Then it makes a regular pattern of loud BEEPS (3 long and then 3 short).
Nothing appears on screen.
From your quite useful manual : https://support.hp.com/us-en/document/bph07107
It seems that it is a problem due to the graphic card (I have only a non-integrated configuration).
Do you confirm my analysis? I should bring it to my seller to go to warranty? Correct?
Thanks in advance. Wish you a perfect day.
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Accepted Solutions
08-30-2019 03:12 PM - edited 08-30-2019 03:15 PM
Greetings,
Welcome to the forum.
I am not a HP employee.
You are correct. A discrete graphics card initialization problem is causing this error.
You could reseat the graphics card and check/reseat PCIe power supply connections to the graphics card.
You could also try onboard Intel graphics to verify the motherboard is okay.
I would also use the warranty since your PC is six months old.
Regards
08-30-2019 03:12 PM - edited 08-30-2019 03:15 PM
Greetings,
Welcome to the forum.
I am not a HP employee.
You are correct. A discrete graphics card initialization problem is causing this error.
You could reseat the graphics card and check/reseat PCIe power supply connections to the graphics card.
You could also try onboard Intel graphics to verify the motherboard is okay.
I would also use the warranty since your PC is six months old.
Regards
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