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HP Recommended
HP OMEN GAMING - 8CG90211VC
Microsoft Windows 10 (64-bit)

Hello dear community,

 

I have a 6 months old HP OMEN for gaming. Worked fine until it stopped and it did not start anymore.

It powers up, fans start, lights are on. Then  it makes a regular pattern of loud BEEPS (3 long and then 3 short).

Nothing appears on screen.

 

From your quite useful manual : https://support.hp.com/us-en/document/bph07107

It seems that it is a problem due to the graphic card (I have only a non-integrated configuration).

 

Do you confirm my analysis? I should bring it to my seller to go to warranty? Correct?

 

Thanks in advance. Wish you a perfect day.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Greetings,

Welcome to the forum.

I am not a HP employee.

 

You are correct. A discrete graphics card initialization problem is causing this error.

 

You could reseat the graphics card and check/reseat PCIe power supply connections to the graphics card.

 

You could also try onboard Intel graphics to verify the motherboard is okay.

 

I would also use the warranty since your PC is six months old.

 

Regards

View solution in original post

1 REPLY 1
HP Recommended

Greetings,

Welcome to the forum.

I am not a HP employee.

 

You are correct. A discrete graphics card initialization problem is causing this error.

 

You could reseat the graphics card and check/reseat PCIe power supply connections to the graphics card.

 

You could also try onboard Intel graphics to verify the motherboard is okay.

 

I would also use the warranty since your PC is six months old.

 

Regards

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