• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issue? Click here for tips and tricks.
Locked

‎11-14-2022 12:27 AM

HP Recommended
Product: OMEN 30L Desktop - GT13-0255st CTO
Operating System: Microsoft Windows 11

The computer was working fine then I turned it off for the night, the morning next I try to turn it on and it won't boot, fans and lights turn on but no display then turns off right after. Seems like an bios update did go through and this started happening, reset CMOS and still no avail.

Category:
1 REPLY 1

‎11-14-2022 08:25 AM - edited ‎11-14-2022 08:30 AM

HP Recommended

Hi

 

You may have to contact HP Support for factory service at this link:

 

https://support.hp.com/us-en/contact/help/desktop 

 

If you cannot recover the BIOS using all steps at this link:

 

https://support.hp.com/us-en/document/c04126730 

 

Automated BIOS updates may cause problems. It is best to update the BIOS manually.

 

The symptoms you see can also be caused by a bad power supply or a component short. The PSU is shutting down to protect the PC.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.