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‎11-15-2022 08:35 AM

HP Recommended
Operating System: Microsoft Windows 11

hi,
After Windows 11 22H2 update the machines doesn't boot without CMOS reset. If I remove CMOS battery and wait 30 seconds and put batter back in and switch on then it boots to OS. Switch off and switch it back on - monitor beeps once then says no signal and goes to sleep. Press power button and machine switches off. I tired press F10 and load BIOS defaults, upgraded BIOS to F.13 and still no luck.  

1 REPLY 1

‎11-15-2022 09:25 AM

HP Recommended

hi

please perform the hardware tests
everything is explained in this link

 

HP PCs - Testing for Hardware Failures | HP® Customer Support

 


An example of a failed test with Contact HP option

you may have an error code , failure ID (24-digit code) , as shown

if so, just give this code here

 

 

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Desktop-Knowledge-Base
Windows 11 22h2 inside , user

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