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HP Omen stuck on logo

HP OMEN 870-213W
Microsoft Windows 10 (64-bit)
I’ve had this PC for about 9 months, never had a single problem. I restart my PC and suddenly it freezes every time on boot up. I get to the Omen logo with no spinning circles and get stuck there. Any ideas?
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HP Omen stuck on logo

@AtropiaVet,

 

Welcome to the HP Forums!

 

Thank you for posting your query on this forum, it's a great place to find answers.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I recommend you follow the steps in the below article and check whether the issue is resolved.

 

https://support.hp.com/in-en/document/c04718479

 

If you continue to face the issue, I recommend you perform a system test on the computer following the steps in the below article.

 

https://support.hp.com/in-en/document/c03467259

 

Let me know how it goes and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

The_Fossette
I am an HP Employee

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HP Omen stuck on logo

> I’ve had this PC for about 9 months ...

 

The HP Warranty that came with your computer lasts 12 months.

 

So, scroll down-and-left on this web-page, and click the "Contact HP" hyperlink, to open a claim against the warranty.

HP will repair/replace your computer, probably after some trouble-shooting over the telephone.

 

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