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Student
Posts: 1
Member Since: ‎12-06-2016
Message 1 of 2 (118 Views)

HP Omni 120-1020t wakes from sleep mode with blue screen only.

HP Omni 120-1020t wakes from sleep mode with blue screen only. I hear it waking up, but nothing on screen except dark blue. If I unpulg power from back of computer, plug back in and press power button, it will start up normally with normal screen icons, etc.

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HP Support Agent
Posts: 3,304
Member Since: ‎08-03-2016
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Re: HP Omni 120-1020t wakes from sleep mode with blue screen only.

Hey@HospiceRN12,

 

Thanks for reaching out to HP Support Forums. One stop for all solutions about your HP product.

To have the best experience on HP forum, visit our HP Forums Guide to know more.

 

I was going through your post and would like to help you.

 

Your PC wakes up sleep mode and has a blue screen on it. Is that, right?

 

I recommend you to follow the steps below and check if that helps.

  • Perform a complete Windows update on Windows.
  • Using the HP Support assistant, check for any driver updates for your PC from HP website.

This should ideally fix the issue you have experienced. Please share more to serve you.

 

Resolv_S

 

Glad to help you. I work for HP

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Resolv_S
I work on behalf of HP

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