-
×InformationNeed Windows 11 help?Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
-
-
×InformationNeed Windows 11 help?Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
-
- HP Community
- >
- Desktops
- >
- Desktop Boot and Lockup
- >
- HP P7-1148p desktop fails to shut down...
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Mute
- Printer Friendly Page

Create an account on the HP Community to personalize your profile and ask a question

HP P7-1148p desktop fails to shut down...
04-13-2021 02:30 PM

I have followed all the instructions for trouble-shooting and fixing Windows 10 power issues and NOTHING has resolved the problem.
Now, I'm asking if there is likely a Power Supply or Motherboard problem with my computer.
PLEASE assist.
04-19-2021 04:29 PM

Sorry, but we have no diagnostics for troubleshooting either power supplies or motherboards.
All we have is general diagnostics and you run then by pressing the Esc key repeatedly while rebooting and when the HP Startup Menu appears, select the diagnostics option -- usually F2.
I am a volunteer and I do not work for, nor represent, HP

Didn't find what you were looking for? Ask the community