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‎04-13-2021 02:30 PM

HP Recommended
Product: P7-1148p
Operating System: Microsoft Windows 10 (64-bit)

I have followed all the instructions for trouble-shooting and fixing Windows 10 power issues and NOTHING has resolved the problem.

 

Now, I'm asking if there is likely a Power Supply or Motherboard problem with my computer.

 

PLEASE assist.

2 REPLIES 2

‎04-19-2021 04:29 PM

HP Recommended

@netbestbill 

Sorry, but we have no diagnostics for troubleshooting either power supplies or motherboards.

 

All we have is general diagnostics and you run then by pressing the Esc key repeatedly while rebooting and when the HP Startup Menu appears, select the diagnostics option -- usually F2.



I am a volunteer and I do not work for, nor represent, HP
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‎04-19-2021 06:35 PM

HP Recommended

Sadly... there does not appear to be ANY power... Maybe there is someone out there that has fought this demon before... 

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