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Irish76
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Message 1 of 2
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HP Paviliin all-in-one 23 shut itself down and will not start. Does not appear to be getting power.

HP Recommended
HP Pavilion all-in-one 23
Microsoft Windows 10 (64-bit)

Computer turned itself off and is completely dead.  Nothing happens when power button is pressed.  Changed power strip, wall outlet, unplugged all peripherals - nothing works.  Please help.

1 REPLY 1
KrazyToad
HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@Irish76

 

Welcome to HP Support Community

 

This seems to be a Hardware issue with the Motherboard. Please contact our phone support for service options

 

1) Click on this link - www.hp.com/contacthp/ 
2) Select your product type below.
3) Enter the serial of your device. 
4) Select the country from the drop-down. 
5) Select the chat or get phone number options based on your preferences. 
6) Fill the web-form and proceed further.

 

Thank you 

KrazyToad
I Am An HP Employee

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