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HP Pavilion All-in-One - 24-xa0053w bought from Walmart out of warranty before purchash

HP Pavilion All-in-One - 24-xa0053w
Microsoft Windows 10 (32-bit)

I bought a

HP Pavilion All-in-One - 24-xa0053w for Christmas 2019 from the Walmart in Tarboro NC.  in Dec 2019 and the hard drive has crashed showing fatal error.

I checked the warranty and the warranty expired in October 2019

 

Warranty type  Manufacturer Warranty

Service type Wty:

Status Expired

Start Date September 30, 2018

End Date October 24, 2019

Walmart wont do anything because it was 3 months after purchase
please help
 
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HP Pavilion All-in-One - 24-xa0053w bought from Walmart out of warranty before purchash

@Allison-Morris

 

Welcome to the HP Support Community.

 

This situation will need some additional support from our internal teams in HP. For that to happen, we will give you additional instructions/information via Private Message.

 

Please do check your inbox on the forums page for the private message.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!


I am an HP Employee

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