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HP Pavilion Mini Desktop freezing at start up, Hard Drive Short Error

Pavilion Mini Desktop 300-230

Hello Everyone,

 

This morning I have attempted to turn on my desktop and it has been freezing on HP logo and not starting up.

I left it to load for half an hour and there was no change in status.

I have run a  Hard Drive Quick test and it has failed the Hard Drive Short DST Check presenting the Failure ID:

RGD49Q-84C97S-PXPAMF-60X803

Can anybody help me solve this error, or at worst know how I may be able to recover any files that I have not previously backed up.

 

Thanks in advance!

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HP Recommended

HP Pavilion Mini Desktop freezing at start up, Hard Drive Short Error

@gcherbern

 

Thank you for posting on HP Forums, 

Barachiel is at your service. 

 

I Understand you are in need of support,

And to help you out, I'm sending out a Private message with the required informations,

 

Keep me posted,

Good Luck. 🙂

Barachiel
I am an HP Employee

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