01-17-2018 02:05 PM
My HP Pavilion Slimline s5710f will not boot since the last Windows 10 update. During startup it flashes the message, "Your PC ran into a problem and needs to restart." Next it flashes the message, "Preparing automatic repair." Then it goes to the "Choose your keyboard layout" screen and freezes.
I have created bootable media on a flash drive, but I cannot change boot sequence in BIOS (appears to be locked). BIOS sees the flash drive, and I can select it, but I cannot move it to number 1 in the boot sequence. I have tried everything I can think of but cannot get the computer to boot. Would appreciate any help or suggestions anyone can offer.
01-18-2018 04:55 AM
Is it ESC and F9 to boot from a different media?
Sometimes the media you make is not acceptable to the BIOS, so I suggest the Microsoft Creator Tool....
An F11 remains an option?
01-18-2018 08:44 PM
Hello. Thank you for responding to my question and for the links.
01-19-2018 01:45 AM
Apologies I left out the link for iOS
For when it’s a NON MS OS (iOS/Linux/Android) to create install media.
which will download the .iso from Microsoft and then you create a DVD/USB accordingly.
I have used the dd command to make bootable SD cards for a Raspberry Pi, arcane but effective.
If in doubt please ask.
01-19-2018 01:49 AM
There is the repair function to just repair the installation without wiping the whole thing, XCOPY retrieves data.
This First part only works when a valid Recovery Partition is enabled.
If it displays an error message then move onto the Second Part:-
OR if you have data you wish to try and save using the XCOPY command.
Then create your own Repair/Recovery/Rebuild/Re-install media or buy a set from HP.
Turn off the computer.
Disconnect all connected devices and cables, Media Drives, USB drives, printers, & faxes.
Remove media from internal drives, and remove any recently added internal hardware.
Do not disconnect the monitor, keyboard, mouse, or power cord.
Turn on the computer and repeatedly press the F11 key, about once every second,
until the Choose an option screen is displayed, and then continue.
On the Choose an Option screen, click Troubleshoot, and work your way through the screens.
This may require another PC. Find and Download your .iso from…
(You will need a NON_OEM key for W7;
W8.x and W10 should activate automagically from their embedded licence key.)
For when it’s a NON MS OS ( iOS / Linux ) creating the install media.
Expand/Extract/Burn the iso Image onto a DVD/USB as needed.
Microsoft’s Creator Tool will make the required DVD or USB.
Even though it has NO actual HP software/drivers included, you may be able to
XCOPY the C:\Users\* area onto a ‘large’ USB stick, via the Command Prompt.
You’ll need to try various drive letters; D:..-..Z: until it’s matched - could be G; mine’s S:
C:\>XCOPY C:\Users\* S:\ /e /i /h (then files like those 3 listed below get copied over)
C:\Users\All Users\HP Deskjet 2540 series\Help\flash\zoom.swf
Then you can try System Recovery Options / Advanced Options shown in the screenshots.
NB: - W10 Begin with the Automatic Repair, then Startup Settings etc.
From either the C:\ or the X:\ prompt try the following
If the above FAILS then please try:-