08-28-2011 09:34 PM
I got a machine that hangs on the HP blue screen then gives 4 options that none work don't matter what you select. I have replaced the RAM with known good working memory, I have replaced the power supply with a brand new unit, I have replaced the Harddrive with a brand new WD same speed and size of drive. Nothing is working. Machine is really not that old - anyone got any ideas - thanks.
08-29-2011 05:53 AM
I have a intergrated videco card, but to make sure I took the videco card out of my other working machine and put in this machine that is having issues and nothing.
I get 4 options where the screen will boot to and none of them work don't matter which option I select. .
frustrated . . thanks for you suggestion.
08-29-2011 04:43 PM - last edited on 02-21-2017 02:45 PM by OscarFuentes
Unplug the hard drive, optical drive and all external devices except the keyboard mouse and monitor. If you are using a wireless keyboard and mouse then change the batteries. You could be having multiple issues.
Now try booting up to the HP blue screen. Can you enter the bios? If not, try clearing the CMOS and/or replace the CMOS battery.
Now can you enter the bios?
08-29-2011 05:51 PM
Thanks again for trying to help
08-29-2011 06:37 PM - last edited on 02-21-2017 02:46 PM by OscarFuentes
Are you hearing any beeps? If yes, HP BIOS beep codes.
So if you are not hearing any beeps and you can't get into the bios the it's time to take your PC into a competent PC repair shop for advanced analysis.
You might try you the memory one stick at a time.
08-29-2011 08:03 PM
There are no beeps .. nothing. . . I have come to the conclusion it is either a bad motherboard or processor chip. . My earlier posts I already replaced the RAM with known good working RAM. Just seems clear that HP has this boot up problem based on my searches here and don't think there is a common anything. Seems like most the posts here point back to motherboard / processor issues but for some reason no one wants to say it.
just frustrated but thanks,
03-06-2012 09:04 AM
I have same problem computer hangs at blue screen, and some of my friend suggest raplace hard drive i did that,
but issue remained same, but onece in a day its bootup and work okay.