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donsum
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HP Pavilion p7-1222 Desktop PC freezes up after computer log in. Can't get to menu or windows log i

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HP Pavilion p7-1222 Desktop PC
Microsoft Windows 7 (32-bit)

HP Pavilion p7-1222 Desktop PC freezes up after logging in on computer.  Can't press escape into or boot into windows

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WAWood
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@donsum 

Given the date of your post, I would have expected someone to respond to it before this -- but since that has not happened, I will take a shot at it ...

This model PC came out in 2013 -- which makes this PC around 7 years old -- and I presume it has not been freezing like this until only recently, right?

 

This issue is often due to a failing drive. So, let's check that first, because if it is failing, it would need to be replaced and there is no point then in doing anything else until we confirm that.

To check the drive you have to follow these steps:
1) Press Esc key repeatedly, several times a second, while rebooting the laptop. Do NOT hold the key down, just press it over and over.
2) Eventually, you will see an HP Startup Menu
3) Press the Function key for testing the hard drive (usually F2) and let it run.
If the drive checks out OK, then report that and I can provide you options for reinstalling Windows on your PC.



I am a volunteer and I do not work for, nor represent, HP
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