I was just casually playing a game when it tabbed me out to tell me it was automatically restarting for the windows 8.1 update (I had recently wiped the hard drive) I closed everything in defeat and then manually restarted, I came back to the HP loading screen except it goes through the animation then my monitor goes black, and repeats the animation. Im not sure what to do, Ive tried some things from other posts but none have worked.
Thanks for engaging in HP support Forums! This is a wonderful location to converse with the community, get assistance and find tips! I came across your post and wanted to assist you. I understand you are having issues with the computer power on but does not boot into Windows anymore.
To provide you with an accurate solution, I'll need a few more details:
Have you recently made any software or hardware changes on the PC before the issue started?
Are you able to boot the computer into the Bios Screen?
Have you tried to remove the Hard drive and then boot to the Bios screen?
In the meantime, let's try these steps here:
Perform a Hard reset on the notebook: A power reset (or hard restart) clears all information from the computer's memory without erasing any personal data. Performing a power reset might fix conditions such as Windows not responding, a blank display, software freezing, keyboard stops responding, or other external devices locking up.
Next thing, I would suggest here is to try and boot the computer to the Bios screen through F10. If for some reason you are not able to boot into the Bios screen, I would suggest you turn off the PC and then remove the Hard drive and then try to boot to the Bios screen and check if that helps.
If the PC boots to the Bios screen with the Hard drive disconnected, it's mostly likely a Hardware issue with the hard drive. I would suggest you contact our HP phone support for further assistance.
I have a few others steps that should help,
Some HP Notebook PCs come with two sticks of memory and have two memory slots. If you experience a black screen or blue screen with HP logo, the problem could be with one of the sticks of memory or with one of the memory slots.
To determine what is causing the failure, try to isolate the problem by: