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HP Pavillion 24 all in one desktop won't shutdown

I have exactly the same problem with an HP Desktop 2 years old and which started 'playing up' about 10 days ago. I did a part reset - no change and then did a total reset with a new Windows 10 install - no change. I'm convinced it's the computer settings and nothing to do with Windows 10 but all troubleshooting checks tell me there is nothing wrong with it. It now also takes about 5 minutes to boot up whereas it was pretty immediate until 10 days ago. 

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HP Pavillion 24 all in one desktop won't shutdown

I still have the same problem as you and have not found a solution.  I don't know if there is one.  It's frustrating.

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