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‎02-02-2021 05:56 AM

HP Recommended
Product: pavilion
Operating System: Microsoft Windows 10 (64-bit)

I left my PC in sleep mode last night and when I tried to switch on this morning it Just died and would not boot. I checked the power chord and that is oK. When the power chord is connected to the back of the computer the green light comes on. WHEN i PRESS THE ON/OFF BUTTON i CAN JUST HEAR THE PROCESSOR FAN START TO SPIN THEN IT STOPS AND THE GREEN LIGHT AT THE BACK GOES OFF.  The green light at the back of the computer will not illuminate  again until the power chord is removed and replaced.

1 REPLY 1

‎02-02-2021 10:25 AM

HP Recommended

Over the last month I have installed 50 EliteDesk 800 G5 Desktop Minis.  2 of them have a similar problem. They won't wake up from sleep.  The power light is on but I have to hold it down to shut down then it will power up and work fine.  I new bios came out 1/28 and I just installed it so we will see tomorrow if that fixes it.  

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