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GetWrekt
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Message 1 of 2
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HP Prodesk 400 G5 - Bios reset when power lost

HP Recommended
Prodesk 400 G5 sff
Microsoft Windows 10 (64-bit)

We have several HP Prodesk 400 G5 SFF all exhibiting the same problem. When they are unplugged or power is lost for event 1 minute, the BIOS settings reset. The coin batteries are all good, and have replaced many times with brand new ones. Issue still persists. Please help. I am at my wits end!

1 REPLY 1
itsmyname
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Message 2 of 2
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HP Recommended

@GetWrekt -- something, other than the batteries, is definitely wrong.

 

If the computers are less than 12 months old, exercise the HP Warranty to get them repaired/replaced, at HP's expense.

 

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