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‎11-06-2018 09:33 AM

HP Recommended
Product: Envy 700
Operating System: Microsoft Windows 10 (64-bit)

Do Not Purchase the HP Smart Friend  support service.  This is an outsourced trouble shooting service staffed by inexperienced technicians who will do no more than you can do yourself by googling solutions.  HP does not provide their own technical support nor do they stand behind this support service with any type of guarantee.  I learned the hard way.

1 REPLY 1

‎11-07-2018 11:48 AM

HP Recommended

@greg4321,

 

Welcome to the HP Forums!

 

Thank you for posting your query on this forum, it's a great place to find answers.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I am sending you a private message suggesting the next course of action.

 

Please check your private message icon in the upper right corner of your HP Forums profile.

 

Good day! Take care 🙂

 

Cheers!

The_Fossette
I am an HP Employee

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