-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Desktops
- Desktop Boot and Lockup
- HP WIN10 Doesn't Ask For Password

Create an account on the HP Community to personalize your profile and ask a question
03-16-2020 07:34 PM
At the screen (picture) normally I would click the mouse or tap enter and the PC would ask for the password. Now when you do that the screen just fades and never asks for anything.
03-18-2020 08:57 AM
On Win10 PCs, the password box only stays on screen for a short period of time. If you walk away, it will fade from the screen.
But if you then re-click the screen, it will reappear.
Are you saying it does not come back?
I am a volunteer and I do not work for, nor represent, HP
03-19-2020 03:35 AM
I fixed it. Had to do a recovery. Lost files.
The machine was hung up at the point of password entry.
The recovery process wanted a CD (which I had) but it only held 700mb. Needed 2G
Is there a 2G CD?
Thank you