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‎05-27-2021 01:38 PM

HP Recommended
Product: 310-1124f

The computer was working perfectly.  Plugged into a surge protector.  Went to put the power on & it does nothing.  Have tried various recommendations - holding power button, unplugging everything - still nothing.  Is there anything else to try?  The computer is several years old believe it came with Windows vista - not sure if I should bring it in someplace - probably not worth it to pay for them.  Any advice would be GREATLY appreciated.  Thanking you in advance.  Outlet works fine.

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1 REPLY 1

‎05-30-2021 10:20 PM

HP Recommended

Windows Vista has not been supported by Microsoft, for several years.

Its follow-up,  Windows 7,  is no longer supported by Microsoft, since January 2020.

 

Microsoft allows users of Windows 7 and Windows 8 to have a free upgrade to Windows 10, but Microsoft does not make that offer to users of Windows Vista.

 

So, other than physically removing the disk-drive, and attaching it as a "secondary" disk-drive in a brand-new computer, for a one-time "copy" of all your files onto the new computer's disk-drive, take your computer to some "end-of-life" recycling station.

 

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