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HP Recommended
HP 200-5000 all-in-one
Microsoft Windows XP

My 9ish yr old HP 200-5000 all-in-one computer was on and running fine yesterday. Today I go on to look something up and it was off. I thought that’s weird but, maybe it accidentally was turned off. So I went to turn it on and nothing. I checked the power cord, I checked the outlet, I tried to unplug it, hold the power button in 10-20 seconds and then plug it back in (I did this every different way too) and  I took the back off the computer to see if the motherboard would light up with the power cord plugged in to the computer and a different outlet and nothing. No sounds, no lights, just dead. Any ideas? I even went through the HP trouble shooting guide and still absolutely nothing.  Thank you for any information.

1 REPLY 1
HP Recommended

@Lilturtle

 

This could either be an issue with the Power Cord or the Motherboard

 

I would request you to contact HP Support for Service Options

 

Click on this link - https://support.hp.com/us-en/contact-hp?openCLC=true and select your Country to get the Contact details for HP Support

 

Thank you

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.