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HP laptop hard drive error code... GLDQ3H-7H390D-XD7V6K-60SQ03

Hp15

Ran a components test after screen turned black and hard booting not working. Got an error code ... GLTQ3H-7H390D-XD7V6K-60SQ03. When I look up that error code it says no matches found. So i started with a black screen tried all awnsers on line ended up with this error code now I'm stuck. Thank you

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HP laptop hard drive error code... GLDQ3H-7H390D-XD7V6K-60SQ03

Hi,

Sadly to say: Most of the time the 24 char failure id indicates the HDD is failing and it needs to be replaced. Is it still under warranry ? If Yes, please call HP for a replacement.

In the US:

    http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1

or HP technical support: 800-474-6836. If you live outside the US/Canada Region please click the link below to get the support number for your region.

   http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
    
Regards.

BH
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