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08-31-2023 06:30 AM - edited 10-23-2023 01:47 PM
HP ALL IN ONE DESKTOP
I have a screen that reads
“HP BIOS UPDATE
The System BIOS update failed
Unable to open BIOS Image file”
i tried a lot suggested on here. Finally spoke with Tech Support, they told me to do all the same things (win + b; hit esc over and over; turn power off; etc) I’m stuck in a loop for 24 hours
08-31-2023 07:24 AM
Hi:
Please see this discussion...
You need to make a BIOS recovery drive with the F.41 BIOS update file and not the latest two that HP has.
If your PC has a MonkD motherboard like the one as in this discussion...you leave me to guess since you only provided that you have an AIO PC...
Solved: Re: ROM FAMILY SSID - HP Support Community - 8846687
See the last reply by Harinder_Singh:
"Thanks Paul, but this file seems to have errors...sp145453 and sp143666, Unable to make USB recovery flash drive, that's why when these updates are coming and people getting them installed are getting stuck in a BIOS update fail loop. Hence, on the basis of my exploitation SP141980 was fine, with this i was able to create BIOS recovery flash drive and finally restored BIOS and break the loop of BIOS update fail."
Link to the F.41 BIOS update.
https://ftp.hp.com/pub/softpaq/sp141501-142000/sp141980.exe
The is link explains how to create a BIOS recovery flash drive.
I've already provided the BIOS file you need, which is good for either W10 or W11.
Updating the BIOS on HP Consumer Desktops outside of Windows 11| HP Computers| HP Support - YouTube