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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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05-14-2024 04:23 PM
Hello all… I have a HP Pavilion Desktop PC. it did an auto cumulative update. To update it, I chose to “Update and shutdown”. The next night I noticed the power light was still on and not blinking. I tried turning moving my mouse to wake up my computer. Nothing happened. I powered it down and tried again… it powers up, but now my monitor-keyboard-mouse do not light up. Any suggestions?
05-17-2024 02:56 AM
Hi @Fojtik2022,
Welcome to the HP Support Community.
I'd be happy to help you!
To be able to answer you effectively, we need some information.
What is the current OS installed?
May I have the exact product name and number? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc.
Nal_NR-Moderator
I am an HP Employee