-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Desktops
- Desktop Boot and Lockup
- Hard Disk Error 3F3 HP All in One 24

Create an account on the HP Community to personalize your profile and ask a question
01-27-2019 08:08 AM
Hello, my HP all in one 24 f0051d PC always displays message "Hard Disk Error 3F3".
i ran hard disk check, quick and extensive, both passed.
my windows runs normally.
the error always shows everytime i boot my pc, i even try to boot the pc without the hdd inside, the error still appear.
i already use another new hdd and SSD, but the error still appear.
please help
01-27-2019 11:50 AM
Hi
Are you certain that you are using the Primary Channel?
Is the BIOS pointing at the Correct Device?
Is the Boot Manager looking for the Correct Drive.
You can see my BIOS boot order and my Boot Mnager looks for:-
ST1000LM024 HN-M101MBB -- Manufacturer Seagate
So what do you have?
01-27-2019 06:16 PM
Hello, thanks for your reply.
currently, i disabled my UEFI boot, so i'm using Legacy boot.
but, this is my earlier boot sequences:not much option to customize
i just bought this PC, 3 of them. This "hard disk error 3f3" appear since day 1, the other computers doesn't have this problem.
01-28-2019 06:21 AM
there is no dropdown option, just a simple cursor that only moves up and down. The only option available is F5, F10,ESC.
the PC comes with UEFI configuration as default (and secure boot enabled), then i try reinstall win 10 with legacy setting (UEFI Boot and secure boot disbled), the "hard disk error 3F3" still appear.
So far the working solution is when:
- i remove the hdd
- then the error 3f3 appear, chose F2 to continue,
- then another error says there is no bootable device
- turn off the pc
- install the hdd
- boot the pc
the boot will run without problem, but when i shut down the computer, then turn it on again, the error 3F3 appear again (sometimes when the power cord pulled, sometimes when the power cord still plugged), the i repeat the "remove-install hdd" procedure again.