• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
HP Recommended

Hello,

I turned on the computer after being in storage unit for 2 yrs. It's showing a message of hard disk error.  Please help with getting computer back up and running 

1 REPLY 1
HP Recommended

@Nikitress19, Welcome to HP Support Community,

 

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

 

If the Hard Disk Error 3F0 boot device not found is displayed on a black screen, use the following procedures to try to resolve the error.

 

Identifying the hard disk 3F0 error

 

Restore BIOS default settings

To restore the BIOS default setting, open the BIOS Setup screen.

  1. Turn off the computer and wait five seconds.
  2. Press the power button to start the computer and repeatedly press the f10 key to enter the BIOS setup menu.
  3. On the BIOS Setup screen, press f9 to select and load the BIOS Setup Default settings.
  4. Press f10 to Save and Exit.
  5. Use the arrow keys to select Yes, and then press Enter when asked Exit Saving Changes?
  6. Follow the prompts to restart your computer.

Refer this guide for further troubleshooting steps: HP PCs - Hard disk 3F0 boot device not found error | HP® Support

 

I hope this helps.

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

 

Take care and have a good day. 

 

If my response helped, please mark it as an Accepted Solution! It helps others and spreads support. 💙 Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 😊

 

Regards,

Garp_Senchau
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.