Create an account on the HP Community to personalize your profile and ask a question
11-13-2022 03:45 PM
Hard Drive Failure
Laptop was fine but upon checking it, it said the hard drive failed. Ran the diagnostics and got this failure ID. Would like to know what this means.
11-13-2022 04:18 PM
Sadly to say: Most of the time the 24 char disk failure id indicates the HDD is failing and it needs to be replaced.. Is it still under warranty ? If NOT, you have to replace yourself then rebuild your machine.
For (original) Windows 10/11. Please use Cloud Recovery tool
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
Didn't find what you were looking for? Ask the community