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‎05-03-2020 09:11 PM

HP Recommended
Product: HP Pavilion x360 - 11m-ad113dx

My daughter's HP Pavilion x360's hard drive crashed.  I had to replace it.  I tried the recovery process here (https://support.hp.com/us-en/document/c06201699), but I don't have an Optane memory option.  When I try holding Windows-B down during a reboot, it says there is an error for BIOS recovery (BIOS recovery files not found) and asks to Please plug BIOS recovery USB flash drive, which I don't have.  Where do I get that BIOS recovery USB flash drive?  

1 REPLY 1

‎05-04-2020 03:16 AM

HP Recommended

Hi

The parts list does not mention an optane, only a Hdd.

http://partsurfer.hp.com/Search.aspx?searchText=3WL08UA

683839-857 Assembly hard drive SATA 500G 5400RPM 7MM

 

~~~~~~~~

BIOS USB you make/create yourself...

Hopefully one of these documents will cover (and solve) your problem...
https://support.hp.com/ca-en/document/c00042629
https://support.hp.com/us-en/document/c02693833
https://support.hp.com/us-en/document/c04126730

 

https://support.hp.com/gb-en/product/hp-pavilion-11m-ad100-x360-convertible-pc/20284037/model/218372...

https://support.hp.com/gb-en/drivers/selfservice/hp-pavilion-11m-ad100-x360-convertible-pc/20284037/...

 

There are TWO BIOS updates available..

HP Notebook System BIOS Update (Intel Processors)
F.26Rev.A 14.1 MB Jan3, 2020 Download

HP Pavilion x360 11 Convertible
HP Pavilion x360 11m Convertible

 

 

 

HP Notebook System BIOS Update (Intel Processors)
F.44Rev.A 26.9 MB Dec 4, 2018 Download

HP Pavilion x360 11 Convertible
HP Pavilion x360 11m Convertible

 

Therefore there must be TWO Main Board variants and it is vital to choose the correct one.

 

~~~~~~~~~~

From 2016 onwards there is a possible recovery option via the cloud...
HP Consumer PCs - Using the HP Cloud Recovery Tool (Windows 7 & 10)
https://support.hp.com/us-en/document/c06162205
OR
This may require another PC. Find and Download your .iso from…

https://www.microsoft.com/en-us/software-download/windows10
Expand/Extract/Burn the iso Image onto a DVD/USB as needed.
Microsoft’s Creator Tool will make the required DVD or USB.

 

 

 

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