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12-16-2021 07:38 AM
That error usually indicates the hard drive has failed. To verify that conclusion run the Diagnostics routine.
To run the Diagnostics routine, Start tapping the Esc key BEFORE starting the PC and then press the start button.
Keep tapping the Esc key until a popup menu shows. Then pick Diagnostics from that popup menu, F2.
Report back with the results.
I'm not an HP employee.
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