Hard disk error

[Dante17]

Hello, my windows 10 desktop has a failure I’d 757BRK-MFPM6J-61CX03 . The product id is F3E21AA#ABL . And it say my long dst has failed and I was wondering what to do if I can fix it at home or I have to take it in, I own an HP Pavilion 23 intel core i3 inside, the warranty it’s expired and this was made in 06/16/14, please get back to me asap , thank you!

[Bill_To]

Hi @Dante17

Welcome to the HP Forum.

Your PC's (is this your PC?) symptoms are very similar to this Forum thread. We do have a product number in your case.

2014 PCs don't have the HP Cloud Recovery option. Computer Surgeons provides Windows 8.1 recovery media for the 23-g029 PC (is this your PC?) if you don't want to do a clean W10 installation.

You may need to replace the system drive, connect the existing drive to a different PC as a data drive to attempt data recovery.

Buy the Computer Surgeon's recovery kit or go Here, download W10 installation media, create a W10 USB installation drive.

Boot to the USB drive. Do a custom install on the new drive. Select "I don't have a product key".

Sit back while the PC does its thing.

The W10 install should activate because your PC's product key is in the BIOS.

Regards