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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Desktops
- Desktop Boot and Lockup
- Hard drive Failure ID

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01-30-2022 05:33 PM
Hi:
Below is the failure report generated by the code you posted, minus your PC's serial number.
0GFL7S-8B8B0W-GXPT7G-60QE03 | OK | 0000000000 | 1/30/22 | 303 | Storage | Floppy Drive, Hard Drive, Memory Drive, Optical Drive, SCSI, Tape Drive | Hard Disk 1 Quick Test Failure |
You will need to install a new hard drive and reinstall the operating system.
Below is the link to the service manual where you can find the hard drive removal and replacement procedure.
Upgrading and Servicing Guide (EMEA with shipping label) (hp.com)
After you replace the drive you can reinstall W10 for free by creating a bootable W10 USB installation flash drive with the media creation tool. Make the 64 bit installation media.
Download Windows 10 (microsoft.com)
You will need to have access to another Windows PC running Windows 7 64 bit or newer to create the installation media and an 8 GB USB flash drive.
After W10 has completed installing, you can install the drivers and available software from your PC's support page.
HP Pavilion All-in-One - 22-a113w (Touch) Software and Driver Downloads | HP® Customer Support
01-31-2022 12:32 PM
in addition to @Paul_Tikkanen answer
you may need to recover your personal data if it has not already been saved
You can try several things in order to try to recover your data, I give some explanations here, but in French!
que faire en cas d' erreur / échec dst du disque dur - HP Support Community - 7338574
You can try a bootable cd / dvd type live cd (linux)
https://www.online-tech-tips.com/computer-tips/how-to-retrieve-windows-files-using-a-linux-live-cd/
you can try removing the hard drive, in order to connect it to another computer internally, or with a usb adapter!
https://www.muo.com/tag/connect-get-data-off-hard-drive/
If your disk is not completely out of order, this gives you a small chance
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