02-10-2018 03:00 PM
' Boot Device Not Found
'Please Install an operating system on your hard disk'
'Hard Disk - (3FO)'
Following that was the 'HP startup link page, where I followed instructions including:
- Performing a hard reset.
- Restoring BIOS to default settings. ( instructions could only
be found for newer models, but I believe I did the
equivalent for my model)
- Testing the hard drive.
- Reseating the hard drive.
Upon exhausting these options to no success, I've figured the issue lies in the hard drive itself or otherwise, I need a install disk for an operating system (Windows 10 before the computer fell). If it's any help, the test results passed the SMART check, but failed the Long DST, with a failure ID of 90F3N8-7GS919-PXP96K-619B03 and a failure code of 305.
02-10-2018 06:18 PM - edited 02-10-2018 06:18 PM
The long dst indicates the hard drive was damaged and needs to be replaced.
After replacing the hard drive you can:
Order W8.1 recovery media and upgrade back to W10. With this option, you will need to purchase a hard drive of the same storage capacity as the one that failed.
Clean install W10 for free by using the media creation tool at the link below.
The tool will give you the option of making a bootable W10 USB installation flash drive, or save an ISO file which you can burn to a DVD by using your DVD burning program's burn ISO file option.
When you get to the part of the installation script where you are asked to enter a product key, select the 'I don't have a product key' option (Skip), and W10 will install and reactivate once you are connected to the internet.
02-11-2018 09:34 AM
I figured it was a hard drive problem, but wanted to be sure. I'm appreciative of your links as well! It will save me a lot of trouble.
I am still having a little trouble in regards to actually 'FINDING' a replacement hard drive though. Do you happen to have another link for that? Or perhaps I can only get another one by ordering one from HP?
02-11-2018 12:31 PM
You're very welcome.
Looking at the specs page below, the illustration is that of a standard 3.5" desktop hard drive.
Since you've had the drive out, you can confirm the size to make sure.
You may want to order an equivalent drive with the same 500 GB storage capacity, or bump it up to a 1 TB drive.
02-11-2018 02:02 PM - edited 02-11-2018 02:07 PM
> ' Boot Device Not Found - Please Install an operating system on your hard disk' - 'Hard Disk - (3FO)'
In addition to what the Other Person stated, this could be a simple matter of a "disconnection":
* one end of the "data" cable has come loose from the disk-drive,
* the other end of that "data" cable has come loose from the motherboard,
* the power-connector has come loose from the disk-drive.
Any of these faults will cause a "device not found" message.
In general, check those connections, before spending any money.
But, in your case, since it passed the short (only a few minutes) disk-drive test, the disk-drive is receiving power and is communicating with the motherboard. So, replacement is your only option.
Note that since the disk-drive still seems to have some "life", it may be possible to use "disk-cloning" software, to copy everything, block-by-block, onto a new disk-drive. If a few blocks cannot be copied, then 99.999% of the blocks have been copied. If you are "lucky", then those "missing" sectors might not be "critical", e.g., keyboard layout for a Latvian keyboard. But, since you are getting "operating system not found", you might have to use "Windows Repair" to diagnose and fix the "unable-to-boot" problem.