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Guidelines
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HP Recommended
HP Pavilion All-in-One
Microsoft Windows 10 (64-bit)

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1 REPLY 1
HP Recommended

hi

not the same code but

try this :

https://support.hp.com/us-en/document/c06201699

Procedure 1: Run diagnostics to rule out other hard drive issues.

If the drive passes all tests, continue to Procedure 2.
If the drive fails any of the tests, write down the failure ID (24-digit code) and give it here

Procedure 2: Ensure Legacy Support, under Boot Options, is DISABLED.

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