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‎05-02-2022 08:47 PM

HP Recommended
Product: HP Pavilion - 17z-ar000 CTO
Operating System: Microsoft Windows 10 (64-bit)

My laptop won't boot up and thr HP repair tool keeps failing to repair it. I'm pretty sure my hard drive failed and I need to buy another, but I'm not sure what is and isn't compatible with my laptop. Can anyone tell me what hard drive I should buy as a replacement, or which ones are compatible with my laptop? 

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1 REPLY 1

‎05-02-2022 09:12 PM - edited ‎05-02-2022 09:13 PM

HP Recommended

There is a video here on disassembly

https://www.youtube.com/watch?v=qk1JGMdG74M

Your manual indicates the same procedure (page 14)

http://h10032.www1.hp.com/ctg/Manual/c05541747.pdf

 

I would put in a WD-500 BLUE SSD, about $60 at Walmart.  It will have the standard 500 bytes per sector and be compatible. Unlike some of the higher performance and high capacity.

 

Please run a good disk check program to verify the problem.  I suspect you have a Seagate drive.

Get the standalone bootable diagnostic

https://www.seagate.com/support/downloads/seatools/#downloads

Western digital may have something similar but I have never used it

https://www.lifewire.com/western-digital-data-lifeguard-diagnostic-review-2624564

 

Seatools will give a better diagnostic and possibly fix the problem.  It can also check the warrantee in the off chance it is still covered by the manufacturer.

 

I am a volunteer and I do not work for, nor represent, HP
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