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Hard drive short dst test failure

Pavilion mini desktop 300-1xx
Microsoft Windows 10 (32-bit)

Having trouble booting up.  slow and intermittent or just hanging.  Ran an f2 quick test and got the message "Hard drive short DST  test Failed.  gave me a 24 digit failure ID and product id.  tried to enter these in help page .  Failure ID accepted. product ID, which is correct, comes back as invalid. How do I get some info an what I need to do to fix this problem and can it be fixed

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Hard drive short dst test failure

Hi:

 

If you got a 24 character failure code, you need to replace the hard drive and reinstall the operating system.

 

Below is the link to the service manual.

 

http://h10032.www1.hp.com/ctg/Manual/c04717072

 

You may want to consider replacing the mechanical hard drive with a better performing normally more reliable solid state drive (SSD).

 

 

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Hard drive short dst test failure

Hi Paul

thanks for this. Where do I get a new hard drive. Looked on HP but hard drives were not available in the spares section for this product.  Directed me to resellers,  getting the correct one seems to be a problem.   Have removed the existing and copied details  but still struggling to find a source of replacement. Any ideas

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Hard drive short dst test failure

You're very welcome.

 

It looks like a standard 2.5" notebook hard drive to me.

 

http://partsurfer.hp.com/Search.aspx?type=PROD&SearchText=M1P57AA

 

You can replace it with any one you want.

 

I just bought this model 500 GB SSD and it works great.

 

https://www.amazon.com/SanDisk-500GB-Ultra-NAND-SATA/dp/B072R78B6Q

 

You can reinstall W10 for free by using the media creation tool at the link below to make a bootable W10 USB flash drive.

 

https://www.microsoft.com/en-us/software-download/windows10

 

After W10 installs, you can install the drivers and available software from your PC's support page.

 

https://support.hp.com/us-en/drivers/selfservice/hp-pavilion-mini-300-100-desktop-pc-series/7779712

 

 

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Hard drive short dst test failure

Hi Paul

 

Many thanks.  Very helpful

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Hard drive short dst test failure

Anytime.

 

Glad to have been of assistance.

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