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mtbguy2009
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Harddrive failure

HP Recommended
Pavilion Elite e9227c
Microsoft Windows 7 (64-bit)

Had a hard drive failure and need to re-install windows on the new one. I'd like to install the complete factory  reset, or at least simply the windows 7 64bit, but can't find any downloads on the HP site.

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Grzwacz
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Message 2 of 5
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HP Recommended

Greetings,

Welcome to the forum.

I am not a HP employee.

 

You can get an OEM version of Windows 7 SP1 Home Premium at the following: (Link). Download and run the software.

 

Select The OEM version of Windows 7. Then follow instructions to download the W7 ISO file.

 

You will need to convert the ISO file to a bootable DVD or bootable USB stick. Your PC is pretty old, not sure if your PC can boot to USB media.

 

Use the Microsoft DVD/USB tool at this (Link) to create bootable W7 installation media.

 

Download drivers from your PC's HP Support site at this (Link).

 

Regards

 

 

 

 

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mtbguy2009
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Will the 2018 version work?  The COEM version listed  seem to not be available.

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Grzwacz
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HP Recommended

Hi Mtbguy2009,

 

Windows 7 (W7) is not available for download. This happens once in a while.

 

Try downloading Windows 7 at this (Link).

 

I don't know if the full retail version of W7 will activate with the W7 OEM product key affixed to your PC's chassis.

 

I don't know what else to tell you if the second link does not work. The HP Recovery disks are not available at:

 

Computer Surgeons or 

Best2Serve

 

Regards

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Grzwacz
Level 12
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Hi,

 

Maybe you can buy the correct OEM version of W7 on eBay?

 

Can you still read the W7 product key affixed to your PC's chassis? You will need this. If not, you will have to buy a W7 product key.

 

Regards

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