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HP Recommended
HP Pavilion All-in-One - 27-r014a
Microsoft Windows 10 (64-bit)

Failure ID: M08FH3-92HBG4-GXPS21-61B703. 

Hard Drive 1

May I know what kind of parts need replacement?  If so, I can repair it on my end.

I hope this is possible.

Thanks

7 REPLIES 7
HP Recommended

Hello

This is a macro, recorded answer, read the following carefully, and see according to your own problem.
If you have any doubts, ask me, I will try to answer the best
you have an error message, or a problem with the hard drive (or SSD)
this indicates that your hard drive is certainly damaged
Depending on the error, and its condition, it may fail anytime.
maybe it doesn't work anymore
First of all, you can try to recover personal data

 Once your data has been saved
You can either follow the following or buy a new hard drive directly!
What I am indicating now is just a rescue option
If it works, it will be temporary, back up your data regularly
depending on the hard drive condition, it may work a good time
but the hard drive may fail permanently
it is mainly in order to be able to use the computer, the time to replace the system disk
be careful because the goal is to erase the hard drive, your unsaved data will be lost
so you have to reinstall the computer completely
There are several methods, depending on the installed windows system and your computer

Try a full reinstall

You can try to help yourself with this tutorial (sorry not fully translated)

que faire en cas d' erreur / échec dst du disque dur - HP Support Community - 7338574

Using the HP Cloud Recovery Tool (Windows 10, 7)

 

if you have windows 10 you can use microsoft tool
https://www.microsoft.com/en-ca/software-download/windows10

 

If you originally had a sata HDD you could possibly install a sata SDD
but this is another topic, if needed you should open another thread

Your computer should be this :

HP Pavilion 27-r014a All-in-One Desktop PC Product Specifications

16 GB PCIe NVMe TLC M.2 Solid State

and hdd

  • Size: 2 TB
  • Interface: SATA
  • Rotational Speed: 5400 rpm

 

https://www.hp.com/us-en/shop/tech-takes/what-is-intel-optane-memory

https://support.hp.com/us-en/document/c05591811

so try to identify if it is the SSD or the HDD

 

 

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Desktop-Knowledge-Base
Windows 11 22h2 inside , user

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HP Recommended

I couldn't review this issue due to the tight schedule and hopefully, the information you emailed me is one of the solutions that I need to replace my desktop SSD drive.

HP Recommended

I'm not sure I understand..
but I didn't email you anything.
unless you are talking about the hp mail, automatic which tells you that I answered here..

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Desktop-Knowledge-Base
Windows 11 22h2 inside , user

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HP Recommended

long dst is a hard-drive/SSD failure. Need to replace it.
When more Storage device in your PC, need to test one by one.
if the device is under warranty, send back to service.

HP Recommended

yep

everything has already been said above
and unfortunately unless there is an extended warranty, the computer should no longer be since 2019 at least

 
 
 
 
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Desktop-Knowledge-Base
Windows 11 22h2 inside , user

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HP Recommended

Thank you for your support and help.

HP Recommended

in case
in another thread, we saw that the system with SSD cache M2 , seems difficult to restore
the link i had given about optane, may not work..
so I would advise you if it is the m2 SSD, which is damaged, to replace it with a larger SSD at least 250 gb, and install windows on it

https://h30434.www3.hp.com/t5/Desktop-Operating-Systems-and-Recovery/Verifying-that-replacement-SSD-...

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Desktop-Knowledge-Base
Windows 11 22h2 inside , user

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