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‎04-21-2019 06:17 AM

HP Recommended
Product: HP Pavilion p6-2442ea Desktop PC
Operating System: Microsoft Windows 10 (32-bit)

IMy HP pavilion wont boot up and show the BIOS screen but if i press F10 it goes into set up mode and then returns to black screen when I try to start the machine  have checked ram etc tried to reset cmos still no good any help please

1 REPLY 1

‎04-22-2019 03:19 AM

HP Recommended

Hi
First:- Turn off the computer, press and hold the PWR button for 4 seconds.

Then - Leave only keyboard and mouse connected, disconnect all externally connected
devices such as Docking Station, USB storage devices, displays, and printers.
Unplug the AC adapter from the computer.

Next - Press and Hold the Power button for 15 seconds to Hard Reset.
Rinse and Repeat

Power on your PC, press Esc (repeatedly), then F2 at the prompt.
Choose System Tests (Fast Test does a 4 minute hardware check).

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