• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Locked

‎03-21-2020 01:42 PM

HP Recommended
Product: Example: Pavilion TP01-0019
Operating System: Microsoft Windows 10 (32-bit)

I have purchased a Pavilion TP01-0019 desktop tower. But my old monitor has an 18-point pin connector. It appears I need an adaptor to hook it up. What kind do I need? Any help appreciated.

 

1 REPLY 1

‎03-21-2020 03:23 PM

HP Recommended

@JimSheppard 

 

I can't find information on its specs

 

     https://support.hp.com/lv-en/document/c06556913

 

But I believe it uses same motherboard as the following machine

 

        https://support.hp.com/ee-en/document/c06460316

 

If yes, it has following ports at its back

 

(4) USB 2.0 Type-A
(1) RJ-45/Ethernet port
(1) HDMI v1.4b/HDCP 2.2 port
(1) VGA port
(3) Audio ports

 

What is your monitor ?  Computer has VGA port which should match your old computer and normal VGA cable should work.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.