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‎05-05-2023 11:39 AM

HP Recommended
Product: HP ENVY Desktop - TE01-1165t
Operating System: Microsoft Windows 11

My printer quit working and it's a brother printer. I called the company, and they told me I need to be the admin. on my computer so I can add a port. It was working but I get messages like your printer isn't turned on when it is, it worked before. I don't know why I need to add a port but, I need my printer working ASAP. Can anyone advise me please.

Category:
1 REPLY 1

‎05-08-2023 07:43 AM

HP Recommended

Hi @Crazypam 

 

Welcome to the HP Support Community!


I understand that you want to admin rights on your pcl, I am glad to assist you.

 

Please refer to this document: Click here

 

Hope this helps!


Please perform these steps and Feel free to reply to your public post for any further assistance.


Thank you for being a Valuable Member of our HP Family.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.


-Regards, 
 

Raj2111
I am an HP Employee

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