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HP Recommended
HP ProDesk 400 G3 SFF Business PC
Microsoft Windows 10 (64-bit)

Hi all,

 

I have an issue with a HP Prodesk 400 G3. Everytime i power on the device, i get 2 major beeps(red led) followed by 2 minor beeps(white led) and no display.

 

What i found on the web: https://support.hp.com/gb-en/document/bph07107

 

Steps i've tryied:

-Reset ram and clean ram slot

-Test device with a working ram

-Disconnect all attached devices

-Reset cmos battery

-Attempt sure start recovery

 

After 4 hours searching for a solution, i couldn't find any solution for my issue.

Can anyone here please help me fix my issue.

 

Cheers

 

2 REPLIES 2
HP Recommended

I am quoting a coleague from here who posted a solution to a similar problem.Here it goes -

You get a LONG (MAJOR) signal category, RED LED &

then a SHORT (MINOR) signal category, WHITE LED.

Major – the category of the error; Minor – specific error in that category

The AUDIBLE repeats 5 times, and the VISUAL until power is removed.

You get a LONG (MAJOR) signal category, RED LED &

then a SHORT (MINOR) signal category, WHITE LED.

Major – the category of the error; Minor – specific error in that category

The AUDIBLE repeats 5 times, and the VISUAL until power is removed.

 

BIOS

2.2

The main area (DXE) of BIOS has become corrupted and there is no recovery binary image available.

Also happens when updating BIOS.

Typically no steps needed.

1. Allow the system to complete its updates and changes.

2. If updates are stalling, attempt Sure Start Recovery.

Mike
HP Pavilion 590-p0026nq, Core i7-8700, 8GB, 1TB, NVIDIA GeForce GTX 1060+Samsung 970 Evo Plus 256 GB NVMe
HP Recommended

- I powered on the device and left it on for 6 hours, nothing happened

 

-Hold the windows and B key then power on device (Sure Start Recovery) but nothing happened

 

No display, i just get the 2 major beeps and minor beeps.

 

IS MY PC STILL FIXEBLE??? OR SHOULD I GET A NEW DEVICE??

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.