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HP Recommended
EliteDesk G2
Microsoft Windows 10 (64-bit)

Hello Community,

 

I just got a EliteDesk with win10 pro.

 

As on all my other and previous computers I was able to set the USB setting 

for the usb mouse and usb keyboard that I could start it out of hibernate mode.

 

On my HP EliteDesk this is not possible, at the device manager the USB Energie setting

for waking it up is gray, I can not check the box.

 

I can not change anything in bios which could help as well ?!

 

win10 pro version is 1909, the bios is updated to the latest availible version.

 

Any idea what to do?

 

Thanks in advance!

Best regards

Dirk

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