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‎05-27-2021 01:08 PM

HP Recommended
Product: HP Omen 25L
Operating System: Microsoft Windows 10 (64-bit)

The windows will not boot properly.  It runs and then goes to a blue screen error and restarts itself.  It keeps doing that.  I have done a reset 2-3 times but will not fix the problem.

 

What can i do to fix?

1 REPLY 1

‎05-30-2021 09:59 PM

HP Recommended

On another computer, download Windows 10, for free, from:  Download Windows 10 (microsoft.com)

 

Either write the download to an empty 8GB (or larger) USB memory-stick, or burn the image to one DVD-writable disk.

 

Boot your computer from the above media, and choose "Repair" instead of "Install".

 

Since you were running Windows 10 on your computer, you can click "I do not have a product key", if you see that prompt.

The installer will "call home", and download your previous product-key, and re-activate Windows.

 

 

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